RT Ticket Status

Last generated at 2024-11-20 07:25:03. This page is updated every five minutes with the latest data from RT so some information may be slightly out of date.

Tickets at a Glance

Open Tickets

Open is defined as tickets that are neither Rejected nor Resolved.

Open Tickets By Owner

Open is defined as tickets that are neither Rejected nor Resolved.

Tickets Over Time

Ticket Status over Time

Created tickets refers to the cumulative sum of all tickets ever created on the RT arcticdata queue. Resolved tickets include any ticket that has been resolved or rejected. Re-opened tickets are considered “Resolved” in this plot.

Unresolved tickets refer to tickets that have never been resolved or rejected. Tickets that were resolved/rejected and later re-opened are not included.

Ticket Age